Have you seen that the incoming order emails have an email named "firstname.lastname@example.org"? Well, if you haven't, that's something that can make a difference for your brand awareness.
Right now the order emails are showing that email because you haven't set up the SMTP, but don't you worry, we are here to help you.
1. Access to your Ordering Editor.
2. SMTP Account (bring your favorite one, Mailgun, SendGrid, Amazon SES, Postmark, G Suite, Mossend, etc, anyone you like).
How it works:
Before starting setting this up you'll have to get a few information that the SMTP will provide.
- SMTP Host.
- SMTP port.
- SMTP username.
- SMTP password.
- SMTP encryption.
After you've gotten this information, you'll have to get inside your Ordering Editor > More > Settings > Email Settings.
Once you click in "Email Settings" a pop up set up board will show, looking like this one below.
As you can see there's the email@example.com that you are looking at on all the orders email, to change it, uncheck the little box that says "SMTP use default".
Once that is unchecked, new fields will show, on those fields you'll have to place the SMTP information that you've got from your provider.
Fill all these fields, and click save, now, all the incoming order emails will come from the email that you've set up in your SMTP. That's it!
Focus on your Business Growth, we've got the tech.