Feature: Advanced Logistics – Ordering

Looking to increase your Business Delivery Logistics?

Delivery automation is one of the main activities that will increase the scalability and capabilities of your delivery logistics plan.

Let the technology do its job.

Important to now and a major improvement, every incoming order will get auto-assigned and if the driver rejects it, it’ll get assigned to another driver, and so on until the order gets accepted or, there are no drivers available the assignment will become manual.

First, you need to choose Enterprise in the driver assignment settings.

To get inside this setting you have to be inside one of your Group of drivers as a super admin.
Admin Area → Delivery Manager → Drivers Group.

Once you are inside the driver Group, get to the bottom of the configuration and you’ll find the “Order group settings”.

Inside this configuration, you’ll find a bunch of brand-new options to enhance every delivery you made.

Let us explain to you how this works.

First, make sure that you change the auto-assign type to Enterprise in the Driver Assignment Settings:

Add the Google Maps API key is optional, you can leave it empty.

Then, enable the auto-assignment and save the changes.

Finally, in Order Group Settings, you need to change this option to ON if you want to use the power-up.

After you see the normal settings for a driver group, you'll start seeing a bunch of new settings, below you'll find them listed and explained.

Let's start with Payment Methods.

With this setting, you'll select what kind of payment this drivers group is available to receive orders from, for example, if the only card on delivery is enabled, this particular group won't get incoming orders from any of the other payment methods.

That'll guarantee better management and control.

These 2 are the triggers, this means the new delivery configuration that you’ve made will only happen if any of these 2 statuses are selected on each order.

In Group Orders you’ll have to set up a maximum amount of orders in that Group, the normal delivery settings allow you to put a maximum amount for specific drivers, this one is for the group.

You also have:

The Maximum Time Between Orders, which is how long each order will take from the next incoming order to get assigned. (Order assigned - wait 5 seconds > Order assigned).
The maximum Distance Between Business is the distance from a store to another store in the same route the driver is picking up orders.
The maximum Distance between deliveries in meters is the distance that separates each order from another if the first order assigned to the driver is 200 meters away, he can deliver the next one, however, if it is farther away he won’t get assigned that order, and it’ll get assigned to the next driver.
Use Maps API currently the power-up will work using the data that it’s already taking from the order, if you want to put more real-time information you can activate this however, Google Maps API charges may apply. (The API used for this is Traffic API, Learn more here)

Maps will calculate the time and distance used for the logistic process.

Maximum Time Between Business: This will work if the “Use Maps API” is activated and you’ll be able to work using the time between businesses to assign orders.
Maximum Time Between Deliveries in Meters: This is also only going to work if you have “Use Maps API” activated, and is going to calculate timing from delivery to delivery for your drivers and assign orders if the time is optimal.

Now, the tricky and most reliable configuration of your power-up.

Auto-assign settings

In these settings, you’ll find 5 predetermined configurations on which your group of drivers will get run by, and also a Custom one which will be set up by you accordingly.

↓ Let’s go check each of them ↓

One by One

In this configuration, you are going to assign one order to each driver until all the drivers get an order assigned and the cycle is completed the new incoming order will get assigned once again to the first driver who’s gotten the first order.

Example of three drivers: Driver A gets an order → Driver B gets an order → Driver C gets and Order → Driver A gets and order → …..

If you click on “Accepted by Driver” all the orders will get automatically accepted.

If it’s not active you can set a time for auto rejection on orders.

Mark Drivers As Busy

Here you’ll set the maximum number of orders per driver, imagine the cycle gets completed 5 times, then that driver is set as busy until one slot of his deliveries is empty.

If you click “Max Order by Status”, you’ll see all the status on which your drivers get involved, in here you can set how many orders can each of the drivers have on each of those statuses to keep them busy.

Example: If your driver has a maximum of all on all those status, it can be 6 different Orders but each of them on a different ordering process.

Send to All

The settings on this configuration are very similar to the last one; the only difference is that every incoming order will get sent to all of your drivers within the delivery zone and inside the parameters of distance that you’ve set above, and the first driver who accepts the order gets to deliver it.

Nearest Available

Now we are getting into more advanced fields, check this out, in this configuration you are going to assign orders one at a time to drivers, however here it’ll take the distance in Miles or KM’s (according to your choice).

For example; the system will look for the driver inside the first Mile or Km, if there’s no driver, it’ll jump to the next Mile or Km to look for drivers and the last circle can be modified, however, every time the system will automatically follow these increasing rules.

Batch Wise, Round Robin & Custom

Any of these settings are entirely modified, we’ve set Batch Wise and Round Robin as easy access configuration and will work the same as the Nearest Available configuration, the Custom one is for you to create your own configuration accordingly.

That it is!

Are you ready to enhance the Logistics of your business, this is the perfect to power up to start with.

What happens if an order is not accepted within a period of time?

When an order is placed, the logistics process will try to assign it 5 times (attempts). If in that period, for whatever reason no one gets assigned, the system will send it to the end of the queue for 5 minutes.
After that, the order will return to the top of the list.
This continues in this way until the order is assigned.

What is a queue?

A Queue is the waiting line that has an order from the moment it enters until the moment it is assigned.

“A good example of this is the line you have to take while waiting for your turn in the bank.”

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