The communication is the best way to get a happy customer, and there is a lot of special situation where you have to say something to you customer or driver, that's why we include this new feature.
To use it, just open your Business App, and select the order of the customer you want to communicate with.
Then select the tab "Messages"
And write anything you want to inform the customer.
The customer will receive the message in the app.
Also on this same screen the customer will receive the information on every status change.
Please note that you can select who will receive the message.
The Administrator is the administrator account.
The driver is the driver assigned to the order.
The customer is the customer who creates the order.
Some of the features included in this video tutorial, might not be included in your package, contact us for more information.
This feature is active also in the Delivery App & Ordering App
Have a Happy Ordering