⦿ Orders View

Order processing and Delivery Driver allocation.

Pending
As soon as an order is placed by a user it will go to the "Pending" queue, where the Admin will allocate it to a driver or placed for pick up at a store location.

In Progress
In this window, you will find the orders that have just been assigned to a delivery driver and its possible to follow the delivery on route via maps.

Completed
In this window are all the orders that were correctly completed.

Canceled
In this window are all the orders that were canceled by the user or admin.

Ordering Panel

Now we will learn what each instruction in the order panel is for (the same fields are shown in all orders info).

This space serves to filter the orders.

ID: When an order is created, it is assigned an ID. This bar serves to filter or find order by its ID number.

SELECT DELIVERY TYPE: see the orders filter by delivery or pick up.

SELECT A DRIVER: Select a driver and see his orders.

SELECT A BUSINESS: It can also be filtered by business, you can see them in this dropdown.

CUSTOMER EMAIL & PHONE: You can search the orders with the telephone number or e-mail.

SELECT A CITY: Filter through the different options if applicable.

SELECT STATUS: The status bar will serve to decide the current status of the order.

SELECT PAY METHOD: Filter by the payment method used by customer

Pending

In Progress

Completed

Canceled

FROM & TO: Here we can view the orders depending on the dates we would like to see, for example: "Only filter the previous month".

SEARCH & CLEAR: After filtering we search and filter our information and clear, it will leave our previous selections clean.

#: Here is the number that identifies the order.
Date: Here is the creation date of the order.
Business: Business that completed the order.
Cus.Email: Here is the customer email that made the order is displayed.
City: Here is the city where the order was registered.
Status: Here it shows the current status of the order.
Total: Total price of orders placed.

Order details

If we click on any order, details of the sale will appear in a pop-up.

1.- Order No: This is the order number that was granted to the order
2.- In this section, you can take actions of the order and to select which delivery person will deliver the order.

Status Selection.

Driver selection.

🚧 Note

Delivery drivers can only deliver one order at a time, i.e. sometimes you might have a busy day and maybe two orders in the same area.

As Admin you can only set one order per driver and must wait for the driver to complete/deliver the order before you can assign a new order to him.

If the driver is on route he won't be able to accept a second Order, even if he is at the restaurant location. He must deliver the first and then be assigned a second.

3.- In this section, you will find the personal data of the client, such as an address, names, or notes that the client makes according to their order.
4.- This section shows information about the restaurant that receives the order, delivery date, type of payment, type of delivery.
5.- In this section, it shows the things of the client's order.
6.- Total sum of the price of your products that the customer bought.
7.- Print (generates a digital invoice ready to print).

Now you can delete orders